TERMS AND CONDITIONS OF USEDELIVERY/SHIPPING
Worldwide Shipping – 10 to 14 business days
USA Shipping – 5 to 7 business days
The delivery period stated within which you will receive your order is approximate. Therefore, a delay might be causes in instances which are beyond the control of Galis Jewelry.
We ship our orders with USPS.
When your order is shipped, you will receive an email within 48 hours containing your tracking number.
Personalized jewelry cannot be returned or exchanged at all.
Regular jewelry can be replaced up to 30 days after receiving the jewelry.
Refund will be given to customers who send us the jewelry approximately 3 business days from receiving the jewelry, the refund will be given after we receive the jewelry-unused and its original box.
Shipping charges are non-refundable.
In the case of an exchange, please contact our customer service team at [email protected] prior to sending back your item/s.
Upon receipt of the returned merchandise, Galis Jewelry reserves the right to deny an exchange if the item/s do not meet the above requirements.
Once your package has been received, your exchange will be shipped within 3 business days.
In the case of a return, please contact our customer service team at [email protected] prior to sending back your item/s.
Upon receipt of returned merchandise, Galis Jewelry reserves the right to deny a refund if the item/s do not meet the above requirements.
Once your package has been received, your refund will be issued within 7 business days in the original form of payment.
Please be advised that in case of a full return (all items in the order) the initial shipping cost will be deducted from the total refund.
Please note that sale merchandise, gift cards and e-cards, and items purchased with merchandise credit are not eligible for refund.
These Terms and Conditions govern your use of, and any purchase of products from Galis Jewelry, and constitute an agreement between you and Galis Jewelry. We reserve the right to change or modify any of these Terms and Conditions or any policy or guideline of the Site at any time, and in our sole discretion. Any change or modification will be effective immediately upon posting of the revisions on the Site. Your continued use of the Site following the posting of its changes or modifications will constitute your acceptance of such changes or modifications. Therefore, you should frequently review these Terms and Conditions and any other applicable policies from time-to-time to understand the terms and conditions that apply to your use of the Site. If you do not agree to these terms and conditions, you must stop using the Site.
You must be eighteen years old or older to use this Site. If you are under eighteen, you may only use this Site with the agreement of, and under the supervision of, a parent or guardian. If you do not qualify, please do not use this site.
You warrant that all details you provide to Galis Jewelry for the purpose of ordering or purchasing goods are true, accurate, current and complete in all respects; and that the credit or debit card you are using is your own and that there are sufficient funds in your account to cover payment of the Product(s) ordered.
You agree that if you break these terms and conditions, or any liabilities are incurred arising out of your use of this Site, you will be responsible for the costs and expenses that we or our officers, directors, employees, agents and suppliers incur as a result of the breach, including reasonable legal fees (if applicable).
All features, specifications, products and prices of products and services described on the Site are subject to change at any time without notice. From time to time, there may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We make no representation as to the completeness and accuracy on the Site. We reserve the right to make changes in information about price, description, or availability without notice. We reserve the right, without prior notice, to limit the order quantity on any product and/or refuse service to any customer. We have made every effort to display as accurately as possible the colors of our products that appear on the Site; however, the actual color you will see will depend on many factors, including inter alia. your computer, and we cannot guarantee that your computer will accurately display our colors.
Your contract for purchases made through Galis Jewelry is with Galis Jewelry Limited and you undertake that all goods ordered by you are for your own private and domestic use only and are not for resale
All the prices for the Products on the Site are using NIS, USD, as the main currency. All prices include VAT as required by law. The prices on The Site do not include the varying shipping costs, as detailed in the shipping section in detail on the Site.. If the price was updated prior to the completion of the Order process, the Order will be charged according to the updated price. Please note that although Site Management carefully checks the prices as they appear on the Site, and at times an error may occur following the presentation of an incorrect price. In such an event, the Site will endeavor to the best of its capabilities to contact the User following the completion of the Order and will notify him/her of the correct price of the Product and will allow him/her, if he/she so chooses, to purchase it at the correct price. Should the User select not to purchase it at the correct price, the Site will not be obligated to supply the Product to the User and the User will not have any claims against Site Management and/or against Galis Jewelry. You hereby agree to undertake that the prices displayed on the website do not include customs duties and taxes that may be applicable, in the country where the Order is being placed or/or in the country to where the Products shall are destined for delivery, and that we will not be liable for any additional tax charge, and that the User shall be required to pay such taxes upon the placement of the Order and/or prior to the clearance of the Products from the customs. In any case, the User will not be able to cancel the Order due to any additional tax surcharges, which may be applicable to him/her.
We recommend you contact your local customs office for further information.
Return and Cancelation Policy
Cancellation of your order or return of product can be done through our e-mail address [email protected]
Cancellation of your order will be according to the provisions of the applicable law, which states that if the product has been unused, undamaged, and within the original packaging, it can be returned, within 5 days of the purchase. The user will receive the refund only once the merchandise has been returned, inspected and approved by Galis Jewelry in writing. We will try our best to make any changes but we cannot guarantee that we will be able to do so as the order may already have been processed. In such cases, you may have to wait until you receive the order and then follow the normal Returns procedures.
Galis Jewelry believes in providing quality products to its shoppers and therefore, we put our customer’s satisfaction first. We offer a 5 day return policy from the day the package has arrived and we do not charge a restocking fee for returns. Products must be returned unworn and in presale conditions with all tags attached and a receipt. If you would like a different size or color, please return your unwanted item and place a new order.
You can return your parcel using any postal service. Please note – you’ll need to cover the postage costs yourself. It’s a good idea to mark your parcel as ‘returned goods’ to avoid being charged any duties.
The parcel remains your responsibility until it arrives with us – remember to ask for proof of postage, so if your parcel goes missing in the mail, you’ll have proof you’ve sent it.
When you return your order, just pop your returns note in the parcel with the following details marked on it:
– Your order number
– Which items you’re returning for a refund
Please note working days do not include weekends and public holidays.
We’ll send you an email as soon as we’ve received your return back at our warehouse in its original condition. Once received and approved that the product is in original format we’ll refund your original payment method – this is usually done within 3 working days.
Specials and Promotions
The Site may offer specials, promotions and discounts. The Site may at any time terminate or alter the specials, promotions and discounts without providing any prior notice. Any change in the details of the Order or to its price, irrespective of its source, shall lead to the re-examination of the client’s eligibility for the promotion and/or discount. If by any chance a purchase was made that was not eligible to receive the promotion and/or discount, The Site shall be given full permission to revoke the promotion and/or discount and change the details of the order.
The Site will deliver the goods within international: 10-14 Business days, USA 5-7 Business days. The Site will deliver the purchased product to the address that is entered on the registration page. The delivery will occur within the terms of delivery specified in the sales page, subject to full payment. The Site is not responsible for the delay in delivering the product in the following cases:
Unforeseeable circumstances such as but not limited to war, hostilities, emergency situations, and natural disasters
Strike of services that impact production and transportation of products
Reasons that are not within the control of the company
Insurance is not included in the purchase price.
Your courier may charge you additional fees and taxes in your country. Common fees by local authorities are VAT (or GST) and customs duties.
If you have a dispute with Galis Jewelry, we will always try to sort things out if you contact us.
Galis Jewelry LTD (“Galis”) respects the privacy of its customers and visitors. The Site has undertaken important measures to protect personal information from unauthorized Aparties.
The information that the Site collects before, during, or after the time of purchase will be retained in the Site’s databases. During the ordering process, you will be prompted to provide information including and not limited to your Email, Name, Business Name, Street Address, Post Code, City, Country, Telephone Number. This information is unique to you. The information will be provided by your own free will and you may choose to not disclose your personal information, however it might be needed in order to complete your purchase. If you do not wish to provide the information necessary to process your order, the order will be cancelled.
Any information you submit to our website, or that is gathered by a “cookie” during your visit, is used strictly by Galis Jewelry to maintain a record of you.
You undertake to provide full and accurate information to Galis Jewelry.
The personal information provided can be used for billing purposes, to fulfill your orders, to communicate with you about your order and our site, for internal marketing purposes, and more. If we encounter a problem when processing your order, we may use the personal information you provide us with to contact you. The information that is collected by the Site may be used to contact you regarding promotions, innovations particular to the Site, and the Site in general.
The Site is constantly dedicating time and resources to take strict measures in order to prevent and detect intrusions to protect the customer’s privacy. Galis Jewelry is reviewed on a regular basis for security holes and known vulnerabilities in order to make the customer’s visit to the Site as safe as possible. However, the intrusions and vulnerabilities cannot be excluded completely at all times. Therefore, you hereby declare that you will not have any claim and demand against the Site and/or it’s designees due to injury, malfunctions, and disruptions.
The company will not sell, rent, trade, or transfer the information to a third party participant. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep the information confidential. The Site may also release information in order to comply with the law, court orders, legal disputes, to enforce site policies, and protect the Site and other’s rights. If you file a claim or legal proceedings against the Site, Galis Jewelry may use all provided information. In addition, we utilize a “cookie” to track your movements on the site. The cookie “remembers” who you are, therefore eliminating the need for you to re-register with us every time you visit our site.
Galis Jewelry places small packets of data, known as cookies, onto customers’ computers and mobile devices.
This is a standard practice all online businesses adhere to. Cookies are an integral part of assisting Galis Jewelry in providing a high quality online shopping experience to all customers.
With cookies enabled, Galis Jewelry can determine the buying and browsing behavior of all customers. By browsing Galis Jewelry, customers consent to the placement of cookies on their computer Or mobile devices.
Customers are able to disable cookies if they want from their browser.
No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.
Each provision of the terms and conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.
The Conditions shall be governed by and construed in accordance with the laws of the State of Israel and you irrevocably submit to the exclusive jurisdiction of the courts of Israel.
All content, information and data appearing on the site are the exclusive property of Galis Jewelry. Viewing this information does not give any license or any rights to use the intellectual property of the Site or of third party companies. Intellectual property rights and all contents belong to Galis Jewelry, unless expressly provided that the copyright belongs to another party. These rights apply to text, photographs, illustrations, sound clips, video clips, graphics, computer code, graphical files, software applications and other materials contained in the Site. There should be no site changes, distribution, reproduction, copying, publishing, transmitting, publicly displaying or giving third party protected material without prior written consent from the Site.