WE OFFER FREE SHIPPING WORLDWIDE ON ORDERS OF MORE THEN 100$.
ESTIMATED TIME OF ARRIVAL
Worldwide Shipping – 10 to 14 business days
USA Shipping – 5 to 7 business days
We ship our orders with USPS.
When your order is shipped, you will receive an email within 48 hours containing your tracking number.
Personalized jewelry cannot be returned or exchange at all.
Regular jewelry can be replaced up to 30 days after receiving jewelry.
Refund will be given to customers who send us to the jewelry approximately 3 business days from receiving the jewelry, the refund will be given after we receive the jewelry-unused and its original box.
Shipping charges are non-refundable.
In the case of an exchange, please contact our customer service team at firstname.lastname@example.org prior to sending back your item/s.
Upon receipt of the returned merchandise, Galis Jewelry reserves the right to deny an exchange if the item/s do not meet the above requirements.
Once your package has been received, your exchange will be shipped within 3 business days.
In the case of a return, please contact our customer service team at email@example.com prior to sending back your item/s.
Upon receipt of returned merchandise, Galis Jewelry reserves the right to deny a refund if the item/s do not meet the above requirements.
Once your package has been received, your refund will be issued within 7 business days in the original form of payment.
Please be advised that in case of a full return (all items in the order) the initial shipping cost will be deducted from the total refund.
These Terms and Conditions govern your use of, and any purchase from Galis Jewelry, and constitute an agreement between you and Galis Jewelry. We reserve the right to change or modify any of these Terms and Conditions or any policy or guideline of The Site at any time, and in its sole discretion. Any change or modification will be effective immediately upon posting of the revisions on the Site. Your continued use of the Site following the posting of its changes or modifications will constitute your acceptance of such changes or modifications. Therefore, you should frequently review these Terms and Conditions and any other applicable policies from time-to-time to understand the terms and conditions that apply to your use of the Site. If you do not agree to the amended terms, you must stop using the Site.
All features, specifications, products and prices of products and services described on the Site are subject to change at any time without notice. From time to time there may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We make no representation as to the completeness and accuracy on the Site. We reserve the right to make changes in information about price, description, or availability without notice. We reserve the right, without prior notice, to limit the order quantity on any product and/or refuse service to any customer. We have made every effort to display as accurately as possible the colors of our products that appear on the Site; however, the actual color you will see will depend on many factors, including your computer, and we cannot guarantee that your computer will accurately display our colors.
All the prices for the Products on the Site are using NIS, USD, as the main currency. All prices include VAT as required by law. The prices on The Site do not include the varying shipping costs, as detailed in the shipping section in detail on the Site. The price is valid with regard to the Order made and the price appears during the processing of the Order. If the price was updated prior to the completion of the Order process, the Order will be charged according to the updated price. Please note that although Site Management carefully checks the prices as they appear on the Site, and at times an error may occur following the presentation of an incorrect price. In such an event, the Site will endeavor to the best of its capabilities to contact the User following the completion of the Order and will notify him of the correct price of the Product and will allow him, if he so chooses, to purchase it at the correct price. Should the User select not to purchase it at the correct price, the Site will not be obligated to supply the Product to the User and the User will not have any claims against Site Management. You hereby agree to undertake that the prices displayed on the website do not include customs duties and taxes that may be applicable, in the country where the Order is being placed, and that we will not be liable for any additional tax surcharges charge, and that the User shall be required to pay such taxes upon the placement of the Order. In any case, the User will not be able to cancel the Order due to any additional tax surcharges, which may be applicable.
Return and Cancelation Policy
Cancellation of your order or product can be done through our e-mail address firstname.lastname@example.org or by calling the number on Contact page.
Cancellation of your order will be according to the provisions of the law, which states that if the product has been unused, undamaged, and within the original packaging, it can be returned, within 5 days of the purchase. The user will receive the refund only once the merchandise has been returned and inspected.
Galis Jewelry believes in providing quality products to its shoppers and therefore, we put our customer satisfaction first. We offer a 5 day return policy form day the package has arrived and we do not charge a restocking fee for returns. Products must be returned unworn and in presale conditions with all tags attached and a receipt. If you would like a different size or colour, please return your unwanted item and place a new order.
You can return your parcel using any postal service. Please note – you’ll need to cover the postage costs yourself. It’s a good idea to mark your parcel as ‘returned goods’ to avoid being charged any duties.
The parcel remains your responsibility until it arrives with us – remember to ask for proof of postage, so if your parcel goes missing in the mail, you’ll have proof you’ve sent it.
When you return your order, just pop your returns note in the parcel with the following details marked on it:
– Your order number
– Which items you’re returning for a refund
It can usually take up to 21 working days (excluding weekends and public holidays) for your return to be delivered back to our warehouse.
Please note working days do not include weekends and public holidays.
We’ll send you an email as soon as we’ve received your return back at our warehouse in its original condition. Once received, we’ll refund your original payment method – this is usually done within 3 working days.
Specials and Promotions
The Site may offer specials, promotions and discounts. The Site may at any time terminate or alter the specials, promotions and discounts without providing any prior notice. It should be clarified that the User has no inherent right to benefit from the specials, promotions and discounts on the Site. Any change in the details of the Order or to its price, irrespective of its source, shall lead to the re-examination of the client’s eligibility for the promotion and/or discount. If by any chance a purchase was made that was not eligible to receive the promotion and/or discount, The Site shall be given full permission to revoke the promotion and/or discount and change the details of the order.
The Site will deliver the goods within international: 10-14 Business days, USA 5-7 Business days. The Site will deliver the purchased product to the address that is entered on the registration page. The delivery will occur within the terms of delivery specified in the sales page, subject to full payment. The Site is not responsible for the delay in delivering the product in the following cases:
Unforeseeable circumstances such as but not limited to war, hostilities, emergency situations, and natural disasters
Strike of services that impact production and transportation of products
Reasons that are not controlled by the company
Insurance is not included in the purchase price.
Your courier may charge you additional fees and taxes in your country. Common fees by local authorities are Vat (or GST) and customs duties.
Galis Jewelry LTD (“Galis”) respects the privacy of its customers and visitors. The Site has undertaken important measures to protect personal information from unauthorized parties.
The information that the Site collects before, during, or after the time of purchase will be retained in the Site’s databases. During the ordering process, you will be prompted to provide information including and not limited to your Email, Name, Business Name, Street Address, Post Code, City, Country, Telephone Number. This information is unique to you. The information will be provided by your own free will and you may choose to not disclose your personal information, however it might be needed in order to complete your purchase. If you do not wish to provide the information necessary to process your order, the order will be cancelled.
Any information you submit to our website, or that is gathered by a “cookie” during your visit, is used strictly by Galis Jewelry to maintain a record of your
The personal information provided can be used for billing purposes, to fulfill your orders, to communicate with you about your order and our site, for internal marketing purposes, and more. If we encounter a problem when processing your order, we may use the personal information you provide us with to contact you. The information that is collected by the Site may be used to contact you regarding promotions, innovations particular to the Site, and the Site in general.
The Site is constantly dedicating time and resources to take strict measures in order to prevent and detect intrusions to protect the customer’s privacy. Galis Jewelry is scanned on a regular basis for security holes and known vulnerabilities in order to make the customer’s visit to the Site as safe as possible. However, the intrusions and vulnerabilities cannot be excluded completely at all times. Therefore, you hereby declare that you will not have any claim and demand against the Site and/or it’s designees due to injury, malfunctions, and disruptions.
The company will not sell, rent, trade, or transfer the information to a third party participant. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep the information confidential. The Site may also release information in order to comply with the law, court orders, legal disputes, to enforce site policies, and protect the Site and other’s rights. If you file a claim or legal proceedings against the Site, Galis Jewelry may use all provided information.In addition, we utilize a “cookie” to track your movements on the site. The cookie “remembers” who you are, therefore eliminating the need for you to re-register with us every time you visit our site.
All content, information and data appearing on the site are the exclusive property of the Site. Viewing this information does not give any license or any rights to use the intellectual property of the Site or of third party companies. Intellectual property rights and all contents belong to Galis Jewelry, unless expressly provided that the copyright belongs to another party. These rights apply to text, photographs, illustrations, sound clips, video clips, graphics, computer code, graphical files, software applications and other materials contained in the Site. There should be no site changes, distribution, reproduction, copying, publishing, transmitting, publicly displaying or giving third party protected material without prior written consent from the Site.